Refunds and Return Policy

Repair, Replacement or Refund Policy

1. Subject to clause 16 (Faulty or Damaged Goods) , the Company will offer a refund, credit note or exchange for goods provided:

• the goods are returned within 7 days of receipt of goods;
• the goods have not been worn or damaged.
• the original tags are attached and item returned in original plastic bag.
• the item is not a clearance item; and
• the Consumer presents proof of purchase.
• Change of mind by the customer or buyer is not a valid reason to return the goods.
• Size Charts are provided for all casual wear for consumer convenience and to prevent purchasing the wrong size by he consumer.

Faulty or Damaged Goods

3. Where a Consumer identifies goods to be defective, they are required to return the defective goods to the ubuty mailing address through the post. Once received, the Company shall undertake an assessment of the goods and identify the nature of the defect.

3. Where the Company assesses the goods as defective (excluding any defect caused by the Consumer), the Company is to provide the Consumer with an option to have the goods repaired, replaced or for a credit note or refund to be issued.

Warranties

4. Except as required by law (including the Australian Consumer Law), the Company’s liability under this warranty shall not exceed the amount of the purchase price of the goods or the replacement of the goods with the same or a similar product.

5. Subject to the terms and conditions of this warranty where goods are identified as defective by the Consumer and assessed by the Company as defective within 30 days from the date of purchase, the Company agrees to the full amount of the purchase price (in the event where it is not possible to provide an identical replacement or an item to the same or equivalent value).